Terms And Conditions

1. Introduction: Welcome to Sophiya ! By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions.

Content Ownership and Use:

All content on this website, including text, graphics, logos, and images, is the property of Trias Infotech Pvt Ltd- Trading as Sophiya Consultants and is protected by Trademark Act, Copyright Act, Design Act, and Patent Act. Users may not reproduce, distribute, or create derivative works without our express written permission.

2. Services Offered: We provide language training services for exams such as IELTS, PTE, TOEFL, etc. Additionally, we offer assistance with study visas to various countries including Australia, UK, Canada, New Zealand, USA, Europe, Malta, etc. We also provide services related to permanent residency in Australia, visitor visas, and more.
3. User Responsibilities: By using our services, you agree to provide accurate and complete information required for visa applications and language training. You are responsible for ensuring that you meet the eligibility criteria for the services you are applying for.
4. Visa Services: We assist in visa applications, but we do not guarantee approval. Visa application outcomes are determined solely by the respective immigration authorities of the countries you are applying to.
5. Language Training: Our language training programs are designed to help you improve your skills for specific exams. However, your performance in the exams is ultimately dependent on your effort and dedication. The institute reserve the right make any alteration in its programmes / venue/timing and days of classes/fee structure without any prior notice to anybody. the discussion of the In-charge will be final and binding on the students and the parents. The institute has absolute right to expel a student, if he/she is found adopting unfair practices during the screening/mock test. The institute does not guarantee of success in any particular entrance exam. Students would be countable for their success. We will be their guide only.

6. Intellectual Property: All content on our website, including logos, text, graphics, images, and software, is the property of Sophiya and is protected by copyright laws.
7. Privacy Policy: We are committed to protecting your privacy. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information. Our website makes use of cookies to provide you with a good experience when you browse our website and also allows us to improve our site. The cookies also help to tell between you from other users of our website without storing any personally identifiable information about you.

Information We Collect:

– Personal Information: We may collect personal information such as your name, contact details, date of birth, passport information, and other relevant details necessary for immigration services.

– Usage Data: We may collect information about how you interact with our website or services, including IP addresses, browser types, and pages visited.

How We Use Your Information:

– Provide Services: We use your information to process immigration applications, communicate with you, and provide the services you request.

– Improve Services: We may use your information to improve our services, enhance user experience, and analyze trends.

– Legal Compliance: We may use your information to comply with legal obligations or respond to lawful requests.

Disclosure of Your Information:

– Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services. By submitting web form, Sophiya client agree to receive promotional calls on the number shared, and such calls and SMS would be coming from a third-party platform.

– Legal Compliance: We may disclose your information when required by law or to protect our rights or the rights of others.

Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights:

You have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights or have any questions about your privacy.

Changes to This Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Payment: Fees for our services are outlined on our website and are subject to change without prior notice. Payment must be made in full before services are rendered.
9. Refund Policy: The fee once deposit is not refundable to whatsoever reason may be.
10. Limitation of Liability: Sophiya shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our services.
11. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of cities where we have branches without regard to its conflict of law provisions.
12. Modification of Terms: Sophiya reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.
13. Contact Us: If you have any questions or concerns regarding these terms and conditions, please contact us at +91 98728 96646
14. Making a Complaint:

If you have any concerns or wish to make a complaint regarding your experience on this website, please contact us at g_sofia1@yahoo.com. We take user feedback seriously and will make reasonable efforts to address and resolve any issues promptly.

When making a complaint, please provide the following details:

• Your full name and contact information.
• A detailed description of the complaint, including relevant dates and times.
• Any supporting documentation or evidence.

We will acknowledge receipt of your complaint within 1 business day, and our team will investigate the matter accordingly. We appreciate your cooperation in helping us improve our services.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.